Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Please see the list below

Personalised Items
Made to order items

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at allthingslovegifts@gmail.co and send your item to: 421 Halifax Road, Bradford, BD6 2JY, United Kingdom.

Shipping
To return your product, you should mail your product to: 421 Halifax Road, Bradford, BD6 2JY, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.